Contact methods in order of preference:
Work and leadership experience
Head of Open Source Community Management, VMware
Boston, USA - 2020-current
The Community Management Team was instrumental to creating stable and enduring communities around several of the open source projects the Tanzu portfolio is built upon. Our community management team evolved from part-time work into a critical function, translating an evolving Tanzu strategy into focus areas, frameworks, and actionable work to drive community engagement. My team is spread out across 3 continents, supporting global open source projects.
My team operates under one guiding principle: Community first. We ensure open source project maintainers and anyone involved in the projects are transparent with the community around upcoming changes and decisions, focusing on public feedback, and working together to ensure VMware’s goals align with the community’s. We have made VMware’s open source projects not just popular within the cloud native space, but also seen as welcoming for users and contributors across the globe by consistently focusing on the community and our brand awareness.
Major accomplishments:
- Building a diverse team of open source community managers and technical documentation writers, across 3 continents and 8 time zones.
- Learning, practicing, and fine-tuning how to ease the team’s anxiety during change, reorganizations, and shifting priorities.
- Leading the open source community management team across organizational boundaries for Tanzu Community Edition (TCE), Contour, Harbor, Pinniped, Velero, Cartographer, Carvel, and Paketo to drive worldwide users, contributors, and maintainers for OSS projects that the Tanzu portfolio is built upon.
- Leading the open source technical documentation team responsible for the delivery of technical documentation for TCE, Harbor, and Velero, and building out a community-driven model of documentation standards that all Tanzu portfolio open source projects can follow to create high quality, user-focused documentation.
- Act as part of the Tanzu OSS advisors, creating consistency within OSS projects across the Tanzu portfolio. By enabling the project teams well in advance before a project becomes publicly open source, we help the teams to be prepared to handle new communication flows with external users and contributors, how to engage with and enable new contributors, and how to evolve the perception of VMware in the open source space.
- Act as the community management bridge to the Open Source Program Office, Office of the CTO, multiple BUs, Global Brand, and upstream CNCF/Kubernetes community efforts.
- Building trust to receive funding across domains and previous pillars to expand the scope of the community management and technical documentation team, widening the breadth of technical complexity amongst open source projects.
- Spearheading the community engagement health checks initiative, building a way for my team of community managers to regularly provide project teams with clear measurements on whether a project is failing or succeeding in meeting their engagement goals, and offer actionable tasks to course correct if needed, leading to a 2-3x contributor growth in the past 3 years. Maintainers and PMs sign off on improvements to be implemented to further enhance the community health within topics such as release cadence, documentation quality, and maintainer attentiveness.
- Driving a company-wide implementation of a common template and process using Hugo and Netlify for all our open source project websites, to easily create and manage documentation and resources for projects.
Executive Director, Hit Save!
Boston, USA - 2020-current
Hit Save! is a registered 501(c)(3) non-profit dedicated to the preservation of video games, their history, and related physical and digital materials. As Executive Director, my roles include partner relationships, developer interviews, community management and outreach, as well as fundraising, event management, and development of our online services such as Hit Save main site, Preserve.Games federated community, and our online archive based on Omeka S.
Open Source Community Manager, VMware
Boston, USA - 2018-2020
As part of the Open Source Community Engagement team at VMware, I led the creation and execution of open source community health guidelines and metrics. This was done as part of the transformation of VMware into a more open source-focused organization.
Major accomplishments:
- Creating and executing on open source community engagement strategies, guidelines, and measurements, to grow projects and teams into positive contributors in the open source space
- Planning, leading development contractors, and launch of multiple public websites for open source projects:
- Organizing and facilitating community meetings for open source projects on a regular cadence
- Leading community efforts within the Kubernetes community to onboard new contributors en masse as part of the leadership team for the Kubernetes Contributor Summit.
- Kubernetes Contributor Summit Lead at KubeCon Barcelona 2019
- Kubernetes Contributor Summit Marketing Lead at KubeCon San Diego 2019
Open Source Community Manager, {code}, Dell Technologies
Boston, USA - 2016-2018
Main responsibilities included planning and launching the open source-focused {code} Community and its associated DevHigh5 and {code} Catalyst programs. Always with a community-first mindset, defending the community from internal forces.
{code} was a strategic open source initiative supported by executive management driven by three main principles of a community-first mindset:
- Open source efforts are developed in the best interests of the community
- Projects are executed with complete transparency and openness
- Open source technologies are made to be consumable by the widest range of users and organizations
The {code} Team contributed to and created open source projects, acted in the interest of building a community, and drove awareness of emerging technology trends. It consisted of three programs, each operating with these core principles in mind: the {code} Community, the DevHigh5 program, and the {code} Catalyst program.
- Planned and launched an open source community strategy for Dell Technologies, called the {code} Community
- Maintained healthy growth and engagement within the {code} Community Slack team, reaching over 5,600 members as of Feb 2018
- Planned and launched several community outreach programs, such as the {code} Catalyst program, the DevHigh5 program, {code} Catalyst Spotlights, {code} Webinars and {code} Assemblies
- {code} Catalyst program, an innovative program with the brightest minds in the open source community
- DevHigh5 program, shepherding 100+ open source projects through processes surrounding legal, documentation, and community support
- {code} Catalyst Spotlights, a social media campaign where {code} Catalysts were interviewed on their open source involvement. Organized the editing, and publishing of videos on YouTube
- {code} Webinars, a webinar series where innovative open source-focused individuals presented information on their open source projects
- {code} Assemblies, social events tied to open source events worldwide where open source-focused people could network and meet in real life
- Wrote 2 published book chapters (see more info under “Publications”)
- Building community to stay on the cutting edge
- The {code} Team, the {code} Community, and its impact on Dell Technologies
- Assuming positive intent when working across teams
- How to work efficiently together across organizational boundaries
- Building community to stay on the cutting edge
- Supported event planning and social media engagement surrounding events across the globe
- Wrote numerous blog articles on community engagement and involvement (my profile here)
- Speaker at several events around the globe such as:
- Open Source Leadership Summit
- Open Source Summit US and EU
- AllThingsOpen
- KubeCon + CloudNativeCon US and EU
- SXSW
- Dell EMC World/Dell Technologies World
Developer Advocate, Dell EMC
Boston, USA - 2014-2016
- A co-founding member of the {code} Team, the open source initiative at EMC/Dell EMC/Dell Technologies
- Led the development and publishing of over a dozen technical training videos leading to 100,000+ views on YouTube, with topics around container technologies, APIs, and modern development strategies
- Developed dashboards for aggregating metrics on the team’s social media success
- Developed and maintained automated setups to speed up the deployment of localized demos of container technology and storage for presales worldwide
- Delivered live training sessions throughout the US to EMC and partner presales on container and automation technologies
- Speaker at several events around the globe such as:
- DockerCon
- OSCON
- ContainerCon
- ContainerDays
- VMworld
- Dell EMC World
- Dell EMC Forum
Researcher at the Office of the CTO, Dell EMC (formerly EMC Corporation)
Boston, USA - 2013-2014
Focused on developing and open sourcing tools for automated large-scale data center deployments. Part of driving open source contributions from EMC.
Senior solutions engineer, Dell EMC (formerly EMC Corporation)
Stockholm, Sweden - 2010-2013
Part of the presales team known as vSpecialists, made sure EMC won wherever there was a VMware deal on the table. Enablement of EMC employees and partners was a major priority. From 2012 a part of the Software-Defined Specialists, focused on cloud management and new application development methods.
Led parts of social media campaigns that resulted in EMC Sweden being in the top charts of social media-enabled companies in the Nordics. Speaker at numerous events such as EMC Forum, VMware Forum, VMworld, PuppetCamp, and other regional events throughout Europe.
Senior virtualization consultant, Parera Systemarkitekter AB
Stockholm, Sweden - 2006-2010
Designed, tested, and implemented dozens of virtualization projects using VI3, vSphere, Hyper-V, and Xen virtualization software. Also designed, tested, and implemented dozens of storage projects using Dell EMC and Dell EqualLogic storage, mostly in conjunction with virtualization projects. Conducted workshops and classes during these implementations, several using official Dell EMC courses.
Head of a university program, University of Kalmar
Kalmar, Sweden - 2005-2006
Managed a 3-year university program called “Network administrator/System Technician” with over 90 students, including coordination of courses and teachers. Taught courses in basic and advanced Windows and Linux administration, as well as courses in project management.
Network technician, Deutsche Bank
Frankfurt, Germany - 2004
Intern at Deutsche Bank for a project called “Automatic ISDN Backup in Germany,” which automated a connection backup solution for bank offices and ATMs across all of Germany. Configured and tested a vast array of Cisco and 3com routers for ISDN backup lines. The new functionality was initially rolled out in a small area of 20 banks and later deployed throughout Europe for Deutsche Bank’s ISDN backup lines.
Awards and recognition:
- Open Organization Ambassador - 2018-2023
- Docker Captain - 2016-2018
- Open Organization Emerging Contributor Award - 2018
- vExpert
- Dell EMC Elect
- Cisco Champion
Publications:
Patents:
Education:
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University of Kalmar, Kalmar, Sweden - 2002-2005
- Bachelor’s Degree in Computer Science
- Completed Cisco CCNA and CCNP
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University of Kalmar, Kalmar, Sweden - 2000-2002
- Computer Science and English studies
